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Metallica is not giving up on finding the killer of one of their fans.

Morgan Harrington was last seen alive at a Metallica concert in Charlottesville, Va., in October 2009. A massive search was launched for the 20-year-old Virginia Tech student, which was immediately backed by the band. Three months later, Morgan's remains were found in a remote field about 10 miles from the concert venue.

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"Remember, any information — no matter how small you might think it is — could be that crucial piece investigators need to help solve the case," lead singer James Hetfield says in a new PSA.

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It is believed that Morgan became separated from her friends when she left the John Paul Jones Arena (friends believe she stepped out for a cigarette) and was denied access back inside. The FBI recently released a revised sketch of their primary suspect, who is connected to a 2005 sexual assault case in Fairfax City, Va., two hours north of where Morgan went missing.

The Harrington family is offering a $100,000 reward for information leading to an arrest in the case. Metallica has offered an additional $50,000, bringing the total up to $150,000.

“To have abduction, rape and murder of your child is an obscenity. It is an abomination,” Morgan's mother, Gil Harrington, told AP. “The band reacted to that right away. It was a matter of days before James Hetfield was on the phone to [Morgan's father] saying, ‘As a father, I am outraged.’”

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