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Native Van Lines Review 2024

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Jan. 1 2024, Published 8:07 a.m. ET

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Average Rating: 4.3/5

Average Price (2-3 Bed): $3,300 - $7,900

Superlative: Great Customer Service

Why We Picked Native Van Lines:

Moving is chaotic, even on the best of days. If you’re on the fence about booking professionals to take care of the whole process, Native Van Lines offers plenty of peace of mind. With great customer reviews and customer service, they pull out all the stops to keep your move manageable. In fact, they’ve won plenty of awards that speak for their service. They’re a great choice if you’ve never worked with pros before.

Services Offered:

  1. Loading and hauling: Loading and hauling is most likely your number one priority on moving day. Funny enough it’s also Native’s number one priority. They’ll deal with all the heavy lifting and long-haul driving, and they’ll keep you in the loop through the whole process.

  2. Storage: One of the toughest challenges of a move is making sure you’ve got a place for all your stuff at your new home or apartment. Will that sofa fit in your new guest room? Are you sure you’re going to have room for that piano? When in doubt, temporary storage can buy you some time while you tetris your way through the move-in process.

  3. Packing: Packing can be a pain. If you’re moving with the pros, why not let them take care of it? Native Van Lines offers complete packing services, and they’ll provide the boxes, bubble wrap, and tape. They’ll also show up with dollies and furniture pads to make sure everything is easy to transport.

  4. Car shipping: Sure, you can drive your Ferrari across country, but those Italian exotics aren’t really known for reliability. Instead, you can book car shipping with Native Van LInes, and they’ll load it up in a safe and secure trailer. Heck, even if you don’t have a supercar in the stable, it’s an excellent way to move your second (or third) car!

Types of Moves Offered:

  1. Local Moving: Across town, down the block, or just to the next apartment. For all those moves under 100 miles (and within the same state), Native Van Lines can help. They’ll send a local moving team that really knows their way around town. It’s faster that way, which is great considering local moves are billed per hour.

  2. Long Distance Moving: If you’re going a little further, it’s no problem for Native. They have plenty of nationwide partners who can handle your long distance move, and they’ll get you moved with the same standard of service that you can expect from their short distance relocations.

  3. Cross Country Moving: Going EVEN FARTHER? Don’t worry. Cross country moving is one of Native’s many talents. With over 500 agents across the United States, they can coordinate your coast to coast move with ease - and get it done even easier.

Pros:

  1. Broad range of moving services

  2. Custom moves available

  3. 30 Days of free storage

  4. No hidden fees

Cons:

  1. Email address required for free moving quote

How Much Does it Cost:

When you’re moving with Native Van Lines, the average price for a 2-3 bedroom home and a 1,500 mile trip will range from $4980 - $7872. Your price may vary depending on how much you have to move, and how far you have to travel. If you’re only moving a studio across town, your price will be well short of that $4980 mark. But if you’re moving a 5-bedroom from California to Maine, you may have to pay over $8000.

Where Is Native Van Lines Available?:

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According to their website, Native Van Lines can move you anywhere in the US. They have over 500 agents across the country, and each one of those agents is trained and knowledgeable when it comes to local or long distance relocations.

Customer Support and Communication:

One of the great parts of Native Van Lines’ customer support is their single-point-of-contact approach to dealing with calls and questions. Instead of bouncing you around between different departments, Native gives you a single number to call in case you have any comments or concerns. This makes it super streamlined whenever you need to get in touch. Remember when we said they have excellent customer service? This is why.

Insurance and Claims Process:

Native Van Lines offers the federally-mandated minimum coverage. This is only good for $0.60 per pound of items lost, damaged, or destroyed. While it’s not a bad deal if you’re moving sturdy items, sometimes you may want a little more of a safety net.

Fortunately, Native can point you towards some solid third-party insurance providers, such as Baker Insurance or Movinginsurance.com. These companies offer full-value coverage (so you get reimbursed the full value of any damaged items), but they’ll also require you to pay for Native’s packing services for added security.

Packing and Handling of Special Items:

Since Native has its own network of moving professionals, you can easily build a custom move that meets your needs - especially if you have awkward, expensive, or fragile items. Pool tables, pianos, artwork… it all takes a professional touch, and Native can get help you pick and choose the right specialist mover for the job.

Sustainability Practices:

In terms of sustainability, Native Van Lines practices bundling. This is a relatively common practice in the moving industry, and it’s awesome for fuel-efficiency. If your move isn’t big enough to fill up an entire truck, they’ll bundle multiple moves in the same trailer to cut down on wasted space. There may be some delays for pickups and dropoffs along the way, but it means lower fuel expenses (and a lower price tag for you).

Moving Resources and Guides:

When you visit Native Van Lines’s website, you’ll see a utility that you can use to build a custom quote. It’s a pretty nifty feature, and although it does need a bit of information about your move to function accurately, it’s still a helpful bonus. Speaking of helpful bonuses, they also have a blog with some great articles on money-saving tips and how to prepare for moving day!

Customer Reviews and Testimonials:

Native Van Lines has a 3.2 out of 5 on Google. It may not seem like much, but in the moving industry, it’s actually pretty hard to keep your score higher than 3! People can get vicious, and it’s easy to forget they’re more likely to leave a bad review than a good one.

Aside from Google, Native also has a few awards to speak for their service. They’re one of Moving Feedback’s top rated movers, and they also earned a User’s Choice badge from Top10.com. Throw in a few testimonials from satisfied customers, and it’s easy to see why they’re a good choice for moving.

Moving can be tough, but Native Van Lines can help you through the whole process. If you’re a first-timer who wants to work with a team with a solid reputation, Native Van Lines is your pick. Get in touch with them today, and best of luck with your relocation!

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