The pop star revealed on Friday, June 10, that he'd been diagnosed with Ramsay Hunt Syndrome — a disorder caused by the varicella zoster virus, which also causes chicken pox and shingles — and was forced to cancel several shows after suffering complete paralysis on one side of his face.
"Between Hailey's health scare earlier this year and now this, it's a lot for them. Hailey is worried as well," an insider dished to People on Justin's condition. "Just like Justin did everything he could to take care of Hailey, she now does the same for him."
"They are a great team and will get through it together," the insider noted. "Justin can't wait to recover and continue working."
As OK! previously reported, the "Peaches" artist took to Instagram to share a video explaining his diagnosis and apologizing to his fans for cancelling his shows.
"I have this syndrome called Ramsay Hunt Syndrome," Bieber told his followers in the he explained in the nearly 3 minutes Instagram clip. "It is from this virus that attacks the nerve in my ear and my facial nerves and it's caused my face to have paralysis."
"As you can see this eye is not blinking. I can't smile on this side of my face. This nostril will not move," he continued while demonstrating the lack of movement on the right side of his face by attempting to blink and smile. "So for those who are frustrated by my cancellations of the next shows, I'm just physically, obviously, not capable of doing them."
"This is pretty serious, as you can see. I wish this wasn't the case, but obviously my body is telling me I gotta slow down," he admitted, before telling his fans he hopes that they understand why he won't be able to perform for a little while. "We don't know how much time it's gonna be, but it's gonna be...it's gonna be okay."