During the live broadcast, Banks announced the wrong names of the bottom two couples, telling viewers that NFL player Vernon Davis and his partner, Peta Murgatroyd, were up for elimination.
"I'm so sorry," she said. "This is live TV. I was reading my cards, but my cards were wrong."
Aldama and Chmerkovskiy were actually spared, while Heche and Motsepe ended up being the couple who were sent packing after a forced split-second decision by the judges. However, fans were still furious at the mix-up, with many suggesting on Twitter that Banks should be held responsible and fired for the mistake.
"Tom would have never had this issue," one person wrote, referring to Tom Bergeron, who got axed as host this year. A second person added, "It's your job. You get paid loads of money to do it. Seriously, have some wit, charisma, good Lord anything that doesn't make us want to fast forward every time you come on. That dress? The eye makeup? Your face taking over the banners? It's not a show about you."
Ultimately, Banks stuck to her story of technical issues for the colossal blunder, tweeting matter-of-factly later: "Wowzers. Live TV. Wrong name on cards. So challenging to deal with moments like these. But we power through."
"It was like we went from zero to 100, back down to zero really fast," agreed Aldama.